BPM (Process Design)
Work Flow Process Designing Services

Each engagement is conducts the following exercises:

1. Identification of work activities to map
1. Stack holders and functions
2. Define trigger events
3. Define work activity outcomes
   
4. Conduct cross functional mapping for all stack holders
2. Conduct business outcomes current and anticipated
1. Reviewing overall business assumptions
2. Data and meta data needs of process
3. Timing and interaction of processes and sub-processes
4. Documenting process improvement opportunities
3. Conduct "To-Be" work flow actions
1. Data collection tools
2. Elimination of interventions
3. Streamline tasks assignment
4. Setup accountability measures
5. Select Software services to support Re-engineering
4. Prepare To-Be Work Flow Maps
1. Work with cross functional stack holders to design new processes
2. Identify where automation can shorten processes
3. Define interventions that add value
4. Propose technology solutions
   

The outcome is to have clear understanding of how work is to be done to serve the objectives of the group, to align the work to the purpose of the activities. For most organizations this is a very important and transformational activity.  It will drive productivity gains, improve quality of work and increase stack holder enthusiasm.